We’re a layby store. That’s all we do.
We help Australian families pay for the things they need a little at a time — TVs, washing machines, Christmas presents. No credit check, no interest, no tricks.
Layaway AU is the Australian arm of Layaway Depot, which started in New Zealand and has run layby online for years. Same deal on this side of the Tasman: the price you see is the price you pay.
The oldest deal in retail. Still the fairest.
Layby has paid for Australian Christmases for generations: put a bit aside each week, and when it’s paid it’s yours. Then came buy now, pay later — it hands the item over on day one and charges for the privilege, with late fees that turn a missed payment into a debt.
We think the original deal was better. Nothing to pay today. $15, $25 or $50 a week by direct debit, on the payday you choose. Your price fixed on day one. Delivered free, Australia-wide, once it’s paid off. Why the wait? Because you pay before delivery, there’s no borrowing, no interest and no credit check.
Our promises
Your price is fixed
The price you see when you start is the total you’ll ever pay. We never raise it mid-layby, and we never swap in a cheaper version of your item.
No interest. Ever.
Layby isn’t credit — you’re paying ahead, not borrowing. So there’s no deposit, no interest and no credit check. If a payment fails we retry it; your bank may charge you for a failed debit, we don’t.
Cancel any time before delivery
You’re never locked in. Cancel by emailing contact@layawayau.com — we confirm your exact refund with you before anything is final. The charge is 15% of the Total Price or $230, whichever is less — never more than you have paid. The rest is refunded within 10 business days.
With you until it's yours
Questions, payday changes, a product swap — you’ll always reach a real person by email, not a bot. Our job isn’t done when you start; it’s done when the box is at your door.
“The price you see is the total you’ll ever pay. That’s the whole idea — everything else follows from it.”
Talk to a real person
Questions about a layby, a payment or an order? Skip the bots. Email us and a real person will reply — the same people who look after your layby from your first payment to your front door. If a week goes sideways, they’ll help you find a pace that keeps your item.
Email contact@layawayau.com
Quick answers
What is layby, again?
What is layby, again?
The old-fashioned way to buy the big things. Nothing to pay today, then $15, $25 or $50 a week by direct debit until it’s paid off. Then we order your item and deliver it free, Australia-wide. See how layby works.
Do I need a deposit?
Do I need a deposit?
No. Nothing to pay today — your first payment comes out on the payday you choose.
Is layby credit?
Is layby credit?
No. Layby isn’t credit, so there’s no credit check, no interest and no debt.
When do I get my order?
When do I get my order?
After your last payment. As soon as it’s paid off we order your item and deliver it free — the exact timeframe is in your agreement.
What does cancelling cost?
What does cancelling cost?
Cancel any time before delivery by emailing contact@layawayau.com. The charge is 15% of the Total Price or $230, whichever is less — never more than you have paid. The rest is refunded within 10 business days.